We want you to be happy with your purchase at me & my BIG ideas, Inc. You may return un-used, non-downloadable merchandise for a full refund or exchange within 30 days of purchase. Shipping and processing fees cannot be refunded.
In order to initiate a return you must obtain a return merchandise authorization number (RMA). Please contact our Customer Service Representative for an RMA by calling toll free (877) 462-6241 or by email to firstname.lastname@example.org.
Please pack your shipment securely and return it to us via UPS or insured mail for your protection. All returns must be shipped to us freight prepaid as shipping costs are non-refundable. All items must be returned in new condition with original packaging and contents. Items cannot be returned without a receipt. Credits for returned items will be applied to the credit card that was used to make the original purchase. Credit will be issued within 10 days of the date that the return is accepted by our Warehouse Team.